Terms, Privacy & Refunds

What FundCalyx is. A subscription service that discovers U.S. federal grant opportunities, screens them against your organization profile using the funder’s full official notice, and monitors saved opportunities for deadline and notice changes. FundCalyx covers federal opportunities from Grants.gov; foundation, corporate and most state grants are not included.

What FundCalyx is not. FundCalyx does not decide or certify eligibility — screening outcomes (matches published criteria / does not match / cannot be determined) compare your profile to the criteria a funder published, and the funder’s determination governs. FundCalyx does not write or submit applications, does not guarantee funding, and never charges a success fee. FundCalyx never asks for or holds your Grants.gov, SAM.gov or any other portal credentials.

Data currency. Monitoring runs daily. When our source cannot be verified, we display a stale-data notice and pause affected alerts rather than send alerts built on unverified data.

Subscriptions. Plans are billed monthly in advance through our payment processor. You may cancel anytime in the product; ordinary cancellation takes effect at the end of the period you paid for. If we terminate your account without cause, the unused portion of the period is refunded pro-rata (see Refunds).

Acceptable use. Use FundCalyx for your own organization’s funding search. Do not resell screening output as your own service, scrape the service, or misrepresent a screening outcome as a funder’s decision.

Accuracy commitment. We stand behind deadline and screening accuracy as described in the Refund Policy below. Beyond that remedy, the service is provided “as is”; our total liability for any claim is limited to the amounts you paid in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Governing law. Arizona law governs these terms. We may update them; material changes are announced by email at least 14 days before they take effect, and continued use after that date accepts the update.

What we collect. Account details (name, email), your organization profile (type, mission, geography, funding interests — the inputs screening runs on), saved opportunities and alert preferences, and basic usage records needed to operate and secure the service. We do not collect portal credentials, and we do not buy personal data.

Why. To screen opportunities against your profile, send the digests and alerts you subscribed to, operate billing, prevent abuse, and improve accuracy. Marketing email is sent only with consent and always carries an unsubscribe control.

Who processes it. A short list of subprocessors: our hosting provider, our payment processor (Stripe — card data never touches our servers), and our email delivery provider. We do not sell personal data, and we do not share your profile with funders.

Retention & your rights. Profile and account data are kept while your subscription is active and deleted within 90 days of cancellation, except records we must keep for accounting or legal reasons. You may request access, correction, export or deletion of your data at info@fundcalyx.com; export is provided in a structured format, and we verify the requester’s authority before releasing an organization’s data.

Security. Managed authentication, least-privilege access, encryption in transit and at rest, and tested backups. If a breach affects your data, we notify you without undue delay.

Accuracy failures. If FundCalyx publishes a materially wrong deadline or a materially wrong screening determination, we will notify affected customers promptly, correct the record, and assess the impairment. Where a correction cannot reasonably restore the service — a passed deadline cannot be un-passed — we credit or refund the affected period. A timely correction that fully restores the service does not by itself trigger a refund; a late correction never cures a passed deadline.

Corrections stay on the record. Correcting an error does not erase it: original accuracy and correction compliance are tracked and reported separately.

Ordinary cancellation. If you cancel, your subscription runs to the end of the period you paid for; no refund is due for that period.

Company-initiated termination. If FundCalyx ends your subscription itself (other than for a terms violation), the unused portion of the current period is refunded pro-rata to your original payment method.

How to claim. Email info@fundcalyx.com with the opportunity and the error you believe occurred. Accuracy claims are reviewed against the source notice and our snapshot record, and answered within 5 business days.